Tuesday · 19 May 2026 · 10:42 AM

Good morning, Vinod

14 active jobs · 3 customers waiting · 2 cars being delivered today

Active Jobs
+3
14
vs 11 yesterday
Bay Utilization
87%
7/8
Bay 4 available
Today's Revenue
↑ 12%
₹2.4L
Target ₹2.8L
Avg Turnaround
↓ 8%
3.2 hrs
Target 3.5 hrs
CSAT Score
⭐ 4.8
96%
Last 30 days

Today's Schedule

09:00
AM
Mercedes GLS 450 KL-07-DM-4521
Periodic Service · Arun Mehta · Bay 2 · Tech: Rajesh Menon
10:30
AM
Porsche Cayenne S KL-07-CX-2247 GOLD
Periodic Service · Samir Khan · Bay 1 · Tech: Rajesh Menon
11:00
AM
BMW X7 KL-08-BR-7710
Brake & Suspension · Faisal Rahman · Bay 3 · Tech: Anoop Pillai
12:30
PM
Audi Q8 KL-09-AQ-3320
Diagnostic · Priya Nair · Bay 5 · Awaiting check-in
02:00
PM
Land Rover Defender KL-07-LD-1188
Detailing + Ceramic · Mohammed Ali · Detailing Bay · Pickup scheduled
03:30
PM
Jaguar F-Pace KL-07-JG-4400
150-point inspection · Rahul Krishna · Bay 6

Action Needed

Quote approval pending
BMW X7 · Customer awaiting estimate · 1.5h
Low stock alert
Porsche oil filter · 2 units left · Reorder
Pickup scheduled
Land Rover · Driver dispatched · ETA 1:30 PM

Active Technicians

RM
Rajesh Menon
Bay 1 · Porsche Cayenne
Busy
AP
Anoop Pillai
Bay 3 · BMW X7
Busy
RK
Rahul Krishna
Available
Free
MA
Mohammed Ali
Bay 7 · Detailing
Busy

Revenue · This Week

Total: ₹14.7L
MON
2.1L
TUE
2.4L
WED
2.9L
THU
2.2L
FRI
3.1L
SAT
1.8L
SUN
—

Job Board

Drag cards across columns to update status · 14 active jobs

Received
3
Audi Q8
#0853
KL-09-AQ-3320 · Priya Nair
Engine diagnostic
RK
12:30 PM
Jaguar F-Pace
#0854
KL-07-JG-4400 · Rahul K
150-point inspection
RK
3:30 PM
Range Rover Velar
#0855
KL-07-RV-9921 · Aisha Khan
AC not cooling
Unassigned
High
Diagnosing
2
Maserati Levante
#0851
KL-07-ML-3344 · Karthik Iyer
Engine warning light
RM
Urgent
Mercedes S-Class
#0852
KL-07-MS-7788 · Ravi Krishnan
Suspension noise
AP
45m
In Progress
5
Porsche Cayenne S
#0847
KL-07-CX-2247 · Samir Khan ★
Periodic Service
RM
65%
BMW X7
#0848
KL-08-BR-7710 · Faisal R
Brake + Suspension
AP
30%
Land Rover Defender
#0849
KL-07-LD-1188 · Mohammed A
Detailing + Ceramic
MA
50%
Volvo XC90
#0850
KL-07-VX-2233 · Suresh M
Tire rotation + alignment
RK
75%
Quality Check
2
Audi A6
#0844
KL-07-AA-5500 · Deepak N
Periodic Service
AP
QC pending
Mini Cooper S
#0845
KL-08-MC-2210 · Anita V
Brake pads
RM
15m
Ready
2
Mercedes GLS
#0843
KL-07-DM-4521 · Arun M
Periodic Service
Customer notified ✓ ₹32.4K
BMW 5 Series
#0842
KL-07-BS-6611 · Vinay G
Oil change + filters
Awaiting pickup ✓ ₹18.2K

Bookings

Upcoming and past appointments across all channels

Upcoming 12
Today 6
Past
Cancelled 2
Booking Customer Vehicle Service Slot Source Status
BK-2026-0184
Samir Khan GOLD
Porsche Cayenne S
KL-07-CX-2247
 Periodic Service 23 May · 10:30 AM App Confirmed
BK-2026-0185 Priya Nair
Audi Q8
KL-09-AQ-3320
 Diagnostic Today · 12:30 PM WhatsApp Pending check-in
BK-2026-0186 Mohammed Ali
Land Rover Defender
KL-07-LD-1188
 Detailing + Ceramic Today · 2:00 PM Phone Pickup dispatched
BK-2026-0187 Faisal Rahman
BMW X7
KL-08-BR-7710
 Brake + Suspension Today · 11:00 AM App In service
BK-2026-0188 Rahul Krishna (Walk-in)
Jaguar F-Pace
KL-07-JG-4400
 150-pt Inspection Today · 3:30 PM Walk-in Confirmed
BK-2026-0189 Aisha Khan
Range Rover Velar
KL-07-RV-9921
 AC Repair 24 May · 9:00 AM App Confirmed

Technicians

8 active technicians · 3 certifications expiring this quarter

Total Staff
8
On Duty Now
6 / 8
Avg Jobs/Day
4.2
Avg Rating
4.7
RM
Rajesh Menon
Senior Technician · 8 yrs
Busy
Today
3 jobs
This Mo.
62 jobs
Rating
4.9 ★
Specializes In
Porsche Mercedes Engine
AP
Anoop Pillai
Senior Technician · 6 yrs
Busy
Today
2 jobs
This Mo.
54 jobs
Rating
4.8 ★
Specializes In
BMW Audi Brake Suspension
RK
Rahul Krishna
Technician · 3 yrs
Available
Today
1 job
This Mo.
38 jobs
Rating
4.6 ★
Specializes In
Inspection Tires Diagnostic
MA
Mohammed Ali
Detailing Specialist · 5 yrs
Busy
Today
1 job
This Mo.
22 jobs
Rating
4.9 ★
Specializes In
Detailing Ceramic PPF
SK
Sandeep Kumar
Electrical Specialist · 7 yrs
Available
Today
0 jobs
This Mo.
45 jobs
Rating
4.7 ★
Specializes In
Electrical Infotainment EV
VP
Vikas Pillai
Apprentice · 1 yr
Off duty
Today
—
This Mo.
12 jobs
Rating
4.3 ★
Specializes In
Assist Inspection

Service Bays

Live floor view · 7 of 8 bays occupied

Bay 01
Active
Porsche Cayenne
KL-07-CX-2247
Tech: Rajesh M
ETA: 4:30 PM
Bay 02
Complete
Mercedes GLS
KL-07-DM-4521
Tech: Rajesh M
Ready for pickup
Bay 03
Active
BMW X7
KL-08-BR-7710
Tech: Anoop P
ETA: 5:00 PM
Bay 04
Available
Bay 05
Diagnosing
Maserati Levante
KL-07-ML-3344
Tech: Rajesh M
Urgent
Bay 06
Active
Volvo XC90
KL-07-VX-2233
Tech: Rahul K
ETA: 3:45 PM
Bay 07
Detailing
Land Rover Defender
KL-07-LD-1188
Tech: Mohammed A
2-day job
Bay 08
QC
Audi A6
KL-07-AA-5500
Tech: Anoop P
QC: 15m

Parts Inventory

347 SKUs · 3 items low stock · ₹68.4L total inventory value

SKU Part Category Compatible Stock Unit Cost Status
PRT-PO-001
Porsche Oil Filter (Original)
958.107.224.04
 Filters Cayenne, Macan 2 ₹2,400 Low
PRT-BM-007
BMW Brake Pad Set (Front)
34106859182
 Brake X5, X6, X7 12 ₹8,200 OK
PRT-MB-024
Mercedes Air Filter
A 642 094 09 04
 Filters GLS, GLE, S-Class 28 ₹1,800 OK
PRT-OE-112
Mobil 1 ESP 5W-30 (5L)
152773
 Fluids Universal 42 ₹4,800 OK
PRT-AU-056
Audi Spark Plug Set (8x)
06H 905 611 J
 Engine A6, A7, Q5, Q7 4 ₹6,400 Low
PRT-PO-031
Porsche Coolant (Pink)
000.043.301.41
 Fluids All Porsche 5 ₹3,200 Low
PRT-JG-019
Jaguar Brake Rotor (Front)
T2H38628
 Brake F-Pace, F-Type 18 ₹18,500 OK

Customers

1,247 customers · 312 active in last 90 days · Avg lifetime value ₹2.8L

Customer Vehicles Last Service Lifetime Spend Tier
SK
Samir Khan
+91 9847 123 456
Porsche Cayenne
+1 more
 15 May 2026 ₹4.2L GOLD
AM
Arun Mehta
+91 9847 987 654
Mercedes GLS
 Today ₹2.8L SILVER
FR
Faisal Rahman
+971 56 234 5678
BMW X7
+2 more
 Today ₹6.8L GOLD
PN
Priya Nair
+91 9847 555 333
Audi Q8
 12 Apr 2026 ₹1.4L STD
KI
Karthik Iyer
+91 9847 777 888
Maserati Levante
 Today ₹3.2L SILVER

Communications

Unified inbox · WhatsApp · SMS · Email · In-app

Samir Khan
2m
Hi, can I get an update on Cayenne service?
WhatsApp
Faisal Rahman
14m
Confirmed pickup for tomorrow morning
WhatsApp
Karthik Iyer
28m
What's the estimated cost for diagnosis?
WhatsApp
Priya Nair
1h
Need to reschedule my appointment
SMS
Aisha Khan
3h
Thanks for the prompt service!
WhatsApp
Arun Mehta
5h
Invoice received, will pay tomorrow
Email
SK
Samir Khan
+91 9847 123 456 · Porsche Cayenne · Gold member
Today · 10:38 AM
SK
Hi, can I get an update on Cayenne service?
10:38 AM
Hi Samir, your Cayenne is currently at 65% — oil change done, filters replaced, now on brake inspection. Estimated ready by 4:30 PM today.
10:40 AM · Auto-reply

Announcements

Broadcast offers, promotions, service updates to all customers

Total Sent
42
This year
Reach
1,247
Active users
Avg Open Rate
68%
↑ 12% vs Q1
Conversions
183
Bookings driven
All 14
Scheduled 3
Sent
Draft 2
Promotion Scheduled
Monsoon Service Special · 20% Off
Comprehensive service + brake check + AC inspection bundle
Goes live
22 May · 9:00 AM
Audience
All customers · 1,247
Channels
App + WhatsApp + Email
Valid Until
30 June 2026
Code
MONSOON20
Service Notice Delivered
Workshop Closed · 21 May for Annual Equipment Audit
Kochi service center will resume operations on 22 May. Pickup/drop available for emergencies.
Sent
18 May · 4:30 PM
Delivered
312 / 312
Opened
248 · 79%
Channels
WhatsApp + SMS
Center
Kochi only
Gold Exclusive Delivered
Private Track Day · Kari Motor Speedway · 8 June
Exclusive invite for Gold members. Bring your own car. Professional instructor + photographer included.
Sent
14 May · 11:00 AM
Audience
Gold tier · 89
Opened
82 · 92%
RSVP'd
31 confirmed
Channels
App + WhatsApp
Reminder Drive Scheduled
Insurance Expiring Soon · Renewal Drive
Triggered automatically for customers whose insurance expires in 30 days
Recurring
Every Monday
Audience
Auto-segment · 12-14/wk
Status
Active
Avg Conversion
23%
Channels
SMS + WhatsApp
Greeting Delivered
Eid Mubarak from Royal Drive Family
Wishing all our customers a joyful Eid. Workshops closed 10-11 April.
Sent
10 Apr · 8:00 AM
Delivered
1,247 / 1,247
Opened
1,051 · 84%
Replies
412
Channels
All channels
Promotion Delivered
Ceramic Coating · 15% Off This Month
5-year warranty on premium 9H ceramic coating. Book before 31 May.
Sent
02 May · 10:00 AM
Audience
Active 90d · 312
Opened
241 · 77%
Bookings
18 conversions
Revenue
₹13.6L

Analytics

Insights to grow your service center

Monthly Revenue
₹62.4L
↑ 18% vs last month
Jobs This Month
218
↑ 12 vs last month
Avg Ticket Size
₹28,624
↑ 6%
Repeat Rate
68%
Target 75%

Revenue by Service Type

Periodic Service ₹24.8L · 40%
Repair & Diagnostic ₹18.7L · 30%
Detailing & Ceramic ₹12.4L · 20%
Parts & Accessories ₹4.3L · 7%
Inspection ₹2.2L · 3%

Top Brands Serviced

1
BMW
42 jobs
2
Mercedes-Benz
36 jobs
3
Porsche
29 jobs
4
Audi
25 jobs
5
Land Rover
18 jobs
6
Jaguar
14 jobs

Busy Hours Heatmap

Less
More
9
10
11
12
1
2
3
4
5
6
7
Mon
Tue
Wed
Thu
Fri
Sat
Sun
Peak hours: Friday 10-11 AM and 2-3 PM. Consider adding capacity or premium pricing during these windows.

Invoices

Generate · Send · Track payment

Paid
₹48.2L
172 invoices
Pending
₹8.4L
23 invoices
Overdue
₹1.8L
5 invoices
Draft
3
Pending review
Invoice Customer Job Amount Date Status
INV-2026-0832 Samir Khan 911 GT3 · Brake fluid ₹18,400 15 May 2026 Paid
INV-2026-0833 Arun Mehta Mercedes GLS · Periodic ₹32,400 19 May 2026 Sent
INV-2026-0831 Deepak Nair Audi A6 · Periodic ₹24,800 14 May 2026 Paid
INV-2026-0828 Anita V Mini Cooper · Brake pads ₹14,200 05 May 2026 Overdue 7d

Settings

Center configuration

Notifications

Auto-send WhatsApp status updates
Customer gets updates at each milestone
SMS for invoice payment reminders
Triggered after 3, 7, and 14 days
Daily ops summary email at 6 PM
Sent to managers and owners
Low stock alerts
Threshold < 5 units

Operating Hours

Mon - Fri9:00 AM - 7:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed